privacy policy

Introduction

Things Made Public (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use and protect your personal information when you:

  • Visit our website
  • Submit information through our website
  • Submit your details via Facebook Lead Ads or other social media advertising

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Things Made Public

Space282 The Workspace 7, High Pavement, Basildon, England, SS14 1EA

Company No: 09288817

Email: enquiries@thingsmadepublic.com

For the purposes of data protection law, we are the “data controller” of your personal data.

3. What Information We Collect

We may collect and process the following personal data:

  • Full name
  • Email address
  • Telephone number
  • Company name
  • Job title
  • Any other information you choose to provide
  • Technical data such as IP address, browser type and usage data (via cookies and analytics tools)

When you submit a Facebook Lead Ad form, we receive the information you provide directly from Meta (Facebook).

4. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries
  • Contact you about our services
  • Provide quotes or proposals
  • Deliver services you have requested
  • Send marketing communications (where you have consented)
  • Improve our website and advertising performance

We do not sell your personal data to third parties.

5. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Consent – when you opt in to receive marketing communications
  • Legitimate interests – to respond to enquiries and grow our business
  • Contract – where processing is necessary to provide services you have requested
  • Legal obligation – where we are required to comply with the law

You may withdraw your consent at any time by contacting us.

6. Marketing Communications

If you have opted in to receive marketing communications, we may contact you by email or telephone about our services.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly at [email address]

7. Sharing Your Information

We may share your data with:

  • Service providers (e.g. email platforms, CRM systems, hosting providers)
  • Professional advisers (e.g. accountants or legal advisers)
  • Advertising platforms such as Meta (Facebook), where relevant

We ensure that any third parties we work with process your data securely and in accordance with data protection law.

8. International Transfers

Some of our service providers (including Meta) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy regulations.

9. Data Retention

We only keep your personal data for as long as necessary to:

  • Fulfil the purposes we collected it for
  • Meet legal, accounting or reporting requirements

If you request that we delete your information, we will do so unless we are legally required to retain it.

10. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Object to processing
  • Request restriction of processing
  • Request transfer of your data
  • Withdraw consent at any time

To exercise your rights, please contact us at enquiries@thingsmadepublic.com

If you are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

www.ico.org.uk

11. Cookies

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You can control cookie settings through your browser.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.